# Client Portal

Give each retainer client a private link to see hours purchased, used, and remaining.

| Field | Value |
| --- | --- |
| Title | Client Portal |
| Meta description | Client portal for time tracking in TimeCamp. Each retainer client gets a no-login link to hours purchased, used, and remaining, and you see when they open it. |
| Canonical Markdown URL | https://marketplace.timecamp.com/client-portal/markdown |
| Marketplace URL | https://marketplace.timecamp.com/client-portal |
| Markdown URL | https://marketplace.timecamp.com/client-portal/markdown |
| Author | TimeCamp SA |
| Price | $200 flat fee |
| Rating | 4.3/5 (27 ratings) |
| Categories | Tool |
| Released | 2025-12-14 |
| Updated | 2026-09-27 |

## Links

- [Website](https://docs.google.com/forms/d/e/1FAIpQLSfdogp-fkZe0BjjvLTLTSWR35nIzAmqTJwCQM4I63frRAaRIw/viewform?usp=pp_url&entry.1271928430=Client+Portal)

## A client portal where clients check their retainer hours

Client Portal is a TimeCamp add-on that works as a client portal for time tracking: each retainer client gets a private, read-only report of their monthly hours. It is for agencies, consultancies, and accounting firms that sell a set number of hours each month. Clients see what they bought, used, and have left, without emailing you.

### Why teams use Client Portal

- **Fewer balance questions.** Clients check their hours from one link.
- **Hours clients understand.** Time is grouped by entry note, so clients see what they paid for.
- **No accounts to manage.** Clients do not need a TimeCamp login or a password.
- **You know when clients look.** The access log shows when each report was opened.

### What you can do

- Track a monthly retainer on a TimeCamp task with an hour budget, subtasks included.
- See all retainer clients in one table: monthly budget, used hours, reset day, and report link.
- Copy a private report link for each client. The link stays the same every month.
- Show clients hours purchased, used, and remaining for the current period.
- Review the last 50 report visits in the Client Report Access Log.

### How it works

1. Request the add-on. The TimeCamp team sets it up.
2. In TimeCamp, give each retainer client a task with an hour budget.
3. Add the reset day to the task note, for example repeat_monthly_on::5 for the 5th of each month.
4. Open the Client portal view, copy the client's report URL, and send it.
5. The report loads current TimeCamp data on every visit.

### Good to know

- Client Portal costs a $200 flat fee. The TimeCamp team sets up this custom add-on for you.
- Report links have no password. Anyone with the link can open the read-only report, and the add-on cannot turn off or replace a link.
- Use an hour budget, not a fee budget, and a reset day from 1 to 28. The budget shows in whole hours.
- The report covers the current period only. Past months are not shown, unused hours do not carry over, and "Remaining" stops at zero.
- Clients see time entry notes, or the task note if an entry has none.
- The report uses the link creator's TimeCamp access, so create links as an admin.
- If you archive the client task, its link stops working.
- The add-on stores the link creator's API token, AES-GCM encrypted, in Cloudflare D1. It logs each visit's IP address and browser.
- The interface is in English. Client Portal works on app.timecamp.com and the EU server, ue2.timecamp.com.

### Frequently asked questions

#### What is a client portal for time tracking?

A client portal for time tracking lets clients see the hours logged for them without a login to your time tracker. Client Portal does this for TimeCamp: each retainer client gets a private link to a read-only report of hours purchased, used, and remaining for the current monthly period.

#### How does Client Portal count retainer hours?

Client Portal reads the hour budget of a TimeCamp task and counts time logged on that task and its subtasks since the last reset day. You set the reset day in the task note, for example repeat_monthly_on::1.

#### Do my clients need a TimeCamp account?

No. Clients open their Client Portal link in a browser without a login or password, and they cannot change any data.

#### How much does Client Portal cost?

Client Portal costs a $200 flat fee.

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