osTicket Chrome Extension — TimeCamp
Start TimeCamp timers from osTicket tickets in Chrome.
Start Timers on osTicket Directly in Chrome — TimeCamp Extension
Track the time your support team spends on osTicket tickets without making them switch tools to keep an accurate record of work hours.
The Chrome extension adds a start button right inside osTicket, so an agent starts timing when they open a ticket and stops when it's resolved, and the ticket itself becomes the label for that time. Over a few weeks, this turns into something useful: you can see which kinds of issues consume the most hours, and which clients absorb far more support than they pay for. That's the basis for properly staffing support, pricing support contracts based on real effort, and setting SLAs you can actually meet.
TimeCamp and OsTicket integration supports teams that need to track their time but don't want a second app running alongside the helpdesk.
Free to use with TimeCamp for Chrome.